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Privacy Policy

Version 2026-11-13.1 · Effective November 13, 2026

This Privacy Policy explains what FreeTheAI collects, why, who we share it with, and the choices you have. In short: we do not store your prompts or model responses, FreeTheAI Chat saves your conversations only in your browser, each message you send still goes through us to the model provider or independent seller that answers it (we cannot promise zero data retention for what they keep), and we collect account, network, and usage data to run the Service and to stop abuse.

This English version is the binding version of this document.

1. We do not store your prompts

FreeTheAI does not store the content of your prompts, files, or model responses. We record metadata about each request (listed below), not what you asked or what the model answered.

FreeTheAI Chat saves your conversations only in your browser (in its storage on your device). They are not sent to us for storage, we cannot read your saved history, and we cannot recover it if it is lost.

Saved locally does not mean sent nowhere. When you send a message on a FreeTheAI model, it goes, together with the earlier messages of the conversation (or the summary that replaced them when the chat was compacted), any attached images, the text read from any attached files, your saved memories, and your chosen settings, through our servers to the model provider that answers it, exactly like an API request. Our servers process it only to route it, apply limits and abuse checks, and return the reply, and do not save it. The provider receives it and handles it under its own policies (section 4).

If a provider returns an error, we may keep the error details it sends back so we can fix the problem. In rare cases those details can include part of the request.

If you add your own provider key in Chat, the key and connection settings are stored only in your browser, and messages on that connection, with the earlier messages of the conversation, go directly from your browser to that provider without passing through FreeTheAI. That provider receives your IP address and your browser's ordinary request details, and may be told the request comes from FreeTheAI Chat. What it does with them is governed by its own privacy policy, not this one. We do not see or control what it logs or keeps.

To detect abuse such as account farming or shared conversation reuse, our systems compute one-way cryptographic fingerprints of parts of a conversation. These fingerprints cannot be turned back into text, are kept only for a short time, and are not used for any other purpose.

2. What we collect

  • Account data: your email address, display name, a one-way hash of your password (we cannot see your password), security settings such as two-factor authentication, and your acceptance of these policies.
  • Network and device data: your IP address, stored as a keyed hash and as an encrypted copy that our staff can decrypt for abuse review; approximate location and network type derived from your IP; your browser user agent; and signals collected by our CAPTCHA and security checks about your browser and how you interacted with the check.
  • Request metadata: time, model, provider, API key used, status code, duration, token counts, cost, the client application, and a limited set of request headers, including for messages sent from FreeTheAI Chat. Credentials and authorization headers are never stored.
  • Payment and wallet records: deposits, charges, refunds, and blockchain transaction references. We do not receive card numbers.
  • Linked accounts: if you link Discord, your Discord user ID, username, and email, and an encrypted authorization token that lets us add you back to our Discord server.
  • Support: the content of support tickets you send us.
  • FreeTheAI Stocks: which pages, symbols, and articles are viewed and what is searched for, with a keyed hash of your IP address (never the address itself), your approximate country, and the website that referred you. FreeTheAI Stocks requires no account.
  • Dashboard usage: which dashboard pages you open, which buttons and links you click, and errors your browser hits there, linked to your account. We never record what you type. This stays on our own servers and is not shared with analytics companies.

3. Why we use it

  • to provide, operate, secure, and bill for the Service;
  • to prevent, detect, and investigate fraud, abuse, spam, automated signups, multiple accounts, and violations of our Terms;
  • to enforce free allowances, rate limits, and plan limits;
  • to troubleshoot errors, measure reliability, and publish aggregate statistics that never identify you;
  • to understand how visitors use our public pages, which pages help, and where pages break, so we can improve them;
  • to communicate with you about your account, security, and changes to the Service;
  • to comply with law and respond to lawful requests.

We do not sell your personal information, and we do not use it for advertising.

4. Who we share it with

  • Upstream Providers: the model provider that serves a request receives that request's content in order to answer it, including a message sent from FreeTheAI Chat and the conversation it continues. Their handling of that content is governed by their own policies, which FreeTheAI does not control or guarantee (see the Terms of Service). Providers you connect in Chat with your own key receive your messages directly from your browser, not from us.
  • Marketplace sellers: paid models are served by independent third-party sellers. A seller receives the content of each request it serves, never your account, email, or API key. Because sellers are third parties, FreeTheAI cannot promise zero data retention (ZDR): what a seller logs or keeps is outside our control (see the Terms of Service, section 9).
  • Infrastructure and service vendors who process data for us: Cloudflare (network delivery, security, and Turnstile bot checks), Amazon Web Services (email delivery), our cryptocurrency payment processor, IP reputation services (which receive IP addresses), Discord if you link your account, and, on public pages only, Google (Google Analytics), Microsoft (Clarity), and Functional Software, Inc. (Sentry error reports), as described in section 5.
  • Authorities or other parties when required by law, to protect the rights, safety, or property of FreeTheAI, our users, or the public, or in connection with a merger, acquisition, or sale of assets.

5. Analytics, error reports, and cookies

On our public pages (for example the home page, models, providers, blog, setup guides, docs, stats, status, and FreeTheAI Stocks), we use Google Analytics and Microsoft Clarity to understand how visitors use the site: the pages viewed, clicks and scrolling, the device and browser, approximate location, and how visitors arrived. Clarity also records how a page is used (mouse movement, clicks, and scrolling) with the text of form fields masked. Both set cookies or similar identifiers in your browser.

If you are in the European Union, the European Economic Area, the United Kingdom, or Switzerland, or we cannot tell where you are, Google Analytics and Clarity load only after you choose Accept. Anyone can turn them off at any time with Cookie settings at the bottom of any public page. We turn off the advertising features of Google Analytics, and neither tool is used for advertising.

On public pages we also use Sentry to receive reports of errors in our web pages: what failed, the page address, and the browser. These reports pass through our own server first and do not include your IP address or account details.

None of these tools run on FreeTheAI Chat or on the login, signup, check-in, password, email verification, dashboard, or admin pages. Those pages send nothing to them. On FreeTheAI Stocks, Clarity runs without storing cookies.

Blog posts count readers and record helpful and not-helpful votes using a keyed hash of your IP address, not a cookie, so the counts cannot be used to identify you.

How Google uses information from sites that use its services: https://policies.google.com/technologies/partner-sites. Microsoft privacy statement: https://privacy.microsoft.com/privacystatement. Sentry privacy policy: https://sentry.io/privacy/.

6. How long we keep it

  • Account data: while your account exists. Accounts whose email is never verified are deleted after 10 days.
  • Request metadata: while your account exists, so you can see your usage history and we can keep accurate billing and abuse records. The separate log of every API call, including refused ones, is kept about 30 days, and hourly per-account usage summaries about 31 days. Aggregate statistics that do not identify you may be kept indefinitely.
  • Dashboard usage records: 30 days.
  • FreeTheAI Stocks page and search records: 90 days, after which only daily totals that do not identify anyone are kept.
  • FreeTheAI Chat conversations: never kept on our servers. They stay in your browser until you delete them or clear your browser data. Keys and memories you add in Chat stay in your browser the same way.
  • Error details returned by providers: as long as we need them to investigate and fix the problem.
  • Security, fraud, abuse, and payment records: as long as needed for those purposes and to meet legal obligations, which may continue after your account is deleted.
  • Deleted accounts: we remove your sign-in details, API keys, two-factor settings, and linked accounts, and keep your email address together with the records above so a deleted account cannot be registered again or used to get around a pause or termination.

7. Security

We encrypt sensitive values at rest, hash passwords with a one-way algorithm, keep internal services off the public internet, and restrict staff access. No system is perfectly secure, and we cannot guarantee the security of information sent over the internet or held by third parties.

8. Your choices and rights

You can ask to access, correct, export, or delete your personal information, or object to its use, by opening a ticket through Support in your dashboard. We may need to verify your identity and may keep information we must retain for security, fraud prevention, or legal reasons. Depending on where you live, you may also have the right to complain to a data protection authority.

9. International processing

FreeTheAI and its vendors operate in the United States and other countries. By using the Service you understand that your information will be processed in countries whose data protection laws may differ from those where you live.

10. Children

The Service is not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has created an account, contact us through Support and we will delete it.

11. Changes to this policy

We may update this Privacy Policy. The version and effective date at the top show which version applies, and we will give notice of material changes on the website or by email.